Quality Assurance and Quality Management System is designed to address the need for timely, accurate and effective delivery of quality services. QA and QMS provide specific management functions for improving quality improvements as well as for enhancing customer satisfaction.
This course explains the Importance of QA and QMS, the Relationship between QA and QMS and related principles that will help you develop your understanding of various aspects of “Course Name”. The content covered in this module and the way it is delivered make it easier to understand, appreciate and inculcate ‘TQM’ in day-to-day life to improve productivity and efficiency.
By the end of this course, you will be able to understand:-