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TQM Daily Management

Course Fee : 11 USD

  • Course Duration : 45 Minutes
  • Validity : 60 Days

This course includes certification from TATA STEEL


Daily management is a vehicle that enables consistent performance through a stable process. This methodology helps to improve performance through various means:

  • Deciding right KPIs
  • Monitoring of KPIs
  • Abnormality analysis
  • Review (Stability & Conformity)

It helps to ingrain systems thinking and process approach, and drives a culture of improvement and innovation, leading to superior business results. The program is designed to explain how to make Daily activities more efficient and standardized whereby managers can focus more on improvement activities. 

Course Objective

The module aims to create experts with the ability to implement and drive Daily Management in their organizations. It would help in building a control system for routine activity management that does not ordinarily allow any slip-up on daily plans, activities, and results.

Course Curriculum

  • Topic-1: Paradigms of Management
  • Topic-2: Total Quality Management
  • Topic-3: Vehicles of TQM implementation
  • Topic-4: Policy Management & Daily Management
  • Topic-5: Policy Management Vs Daily Management
  • Topic-6: Daily Management
  • Topic-7: Why Daily Management
  • Topic-8: Daily Management Process Flow
  • Topic-9: Identification of KPIs-Roles & Objectives
  • Topic-10: Capturing VOC-Introduction to MoU
  • Topic-11: MoU- Example
  • Topic-12: MoU- Review Format
  • Topic-13: Identification of In-process KPIs
  • Topic-14: Identification of In-process MSC
  • Topic-15: General Guideline for preparing an MSC


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