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TQM Daily Management

Course Fee : 9 USD

  • Course Duration : 30 Mins.
  • Validity : 60 Days

This course includes certification from TATA STEEL


Daily management is a vehicle that enables consistent performance through a stable process. This methodology helps to improve performance through various means:

  • Deciding right KPIs
  • Monitoring of KPIs
  • Abnormality analysis
  • Review (Stability & Conformity)

It helps to ingrain systems thinking and process approach, and drives a culture of improvement and innovation, leading to superior business results. The program is designed to explain how to make Daily activities more efficient and standardized whereby managers can focus more on improvement activities. 

Course Objective

This course explains the Importance of TQM Daily Management, the Relationship between TQM Daily Management and related principles that will help you develop your understanding of various aspects of “Course Name”. The content covered in this module and the way it is delivered make it easier to understand, appreciate and inculcate ‘TQM’ in day-to-day life to improve productivity and efficiency.

Course Curriculum

By the end of this course, you will be able to understand:-

  • Paradigms of Management
  • Total Quality Management
  • Vehicles of TQM implementation
  • Policy Management & Daily Management
  • Policy Management Vs Daily Management
  • Daily Management
  • Why Daily Management
  • Daily Management Process Flow
  • Identification of KPIs-The Health Care
  • Identification of KPIs-Roles & Objectives
  • Capturing VOC-Introduction to MoU MoU-Example
  • MoU-Review Format
  • Identification of In-process KPIs
  • Identification of In-process MSC
  • General Guideline for preparing an MSC
  • Identification of in-process KPIs-PFC
  • Identification of in-process KPIs-Team making Process
  • Process Flow Chart (PFC)
  • KPI Drill Down
  • Finish Rolling Temperature
  • PFMEA-Introduction, Format & Example
  • Control Plan
  • Standard Operating Procedures
  • Monitoring of KPIs
  • Trend Graph
  • Control Charts: An Introduction
  • Types of Data
  • Types of Control Charts
  • X Bar R Chart: An Introduction I-MR Chart: An Introduction
  • P and np Chart: An Introduction
  • Control Charts: Interpretation
  • Control Limit Vs Specification Limits
  • Process Capability
  • Process Potential Index (CP)
  • Abnormality Identification
  • Corrections & Corrective Action
  • Abnormalities Analysis
  • DM Review
  • Conclusion
  • Process Capability Index (Cpk)
  • Concepts of Process Capability

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