Tata Steel Digie-Shala Presents Exciting Offers On eLearning Courses, Packages & Assessments! For Details Click Here  

FAQ

Frequently Asked Questions

Our Frequently Asked Questions here.

Registration instructions:

a) Go to the link www.capabilitydevelopment.org then click on login / signup button
b) After clicking on the sign up button, fill up the entire signup form with your duly information
c) After filling the password field, select the consent as per your role with TSL
d) After clicking on signup button, an OTP will be sent through email / SMS to your registered ID
e) Fill in the OTP in the text box appearing on the window
f) Account created

Please try opening the website on Google Chrome Browser for optimised experience. In case the issue still persists, request you to clear your cache and cookies from the explorer settings option and try after 15 minutes

Please try opening the website on Google Chrome Browser for optimised experience. In case the issue still persists, request you to clear your cache and cookies from the explorer settings option and try after 15 minutes

Please try opening the website on Google Chrome Browser for optimised experience. In case the issue still persists, request you to clear your cache and cookies from the explorer settings option and try after 15 minutes

Please try opening the website on Google Chrome Browser for optimised experience. In case the issue still persists, request you to clear your cache and cookies from the explorer settings option and try after 15 minutes

Please try opening the website on Google Chrome Browser for optimised experience. In case the issue still persists, request you to clear your cache and cookies from the explorer settings option and try after 15 minutes.

Registration instructions:

a.) On successful payment, you will receive a confirmation mail fo the transaction from the email ID noreply@capabilitydevelopment.org
b.) Pease note that the courses are assigned on a separate platform/website and not on this website. You will receive an email with credentials of that platform within 36 hours of your purchase. The traffic during this lockdown period is high, if you do not receive an email within the stipulated time, request you to bear with us.
c.) Once you receive the email, you could use these credentials for logging into our Tata Steel LMS (www.tatasteelelearning.com) for accessing your e-learning course.
d.) In case there is a delay for more than 48 hours, you are requested to contact our Helpdesk. We'll be happy to assist you.

Registration instructions:

a.) While doing the payment transaction, if your account has been debited but receipt has not been generated, you would be automatically redirected to a page where all the transaction details will be shown.
b.) You are requested to fill in 3 fields : a.) Full name   b.) Email ID   c.) Courses purchased
c.) Click on the Submit button
d.) An email will be sent to your email-ID with your transaction details and one of our customer executives will get in touch with you.
e.) Within 48 hours, you will receive the credentials from TSL LMS id on your registered email address.
f.) In case there is a delay for more than 48 hours, you are requested to contact our Helpdesk. We'll be happy to assist you.

No refunds for course are allowed. We can entertain request of changing the course to another one in case the participant has not started the same and purchased by mistake.

All the TSL courses are having the completion certificate associated with them. Complete the course -> Fillup the feedback form -> Download certificate icon enabled.

Since the user details are used for generating the E-certificate for our program, we don’t give this authority to the candidate to change after successful registration. We request you to please have the mail sent to --------- with subject line as "Changing the username". You would get a revert within 48 hours of request.

The user should restart the session after clearing the cookies / cache. Even if the issue persistes, we request you to try other browser (eg. IE). For further assistance, you could ask our helpdesk for further queries,

All the TSL courses are having the completion certificate associated with them. Complete the course -> Fillup the feedback form -> Download certificate icon enabled

The duration of the courses depicts the total runtime of each e-learning course. The validity of the courses depicts the time the user login credentials on our LMS (www.tatasteelelearning.com) is valid.

The validity of each course is mentioned clearly in the Course Overview. Eg.: If validity of course is 2 months, the end date of the course is 2 months from the date the user gets the course assigned

The certificate does not have any expiry date. The certificate needs to be downloded after the sucessful completion of the course and before the course validity ends.

We are having certain Free E-learning modules hosted on our website which any person can buy to get a flavor of the course at hand. Simultaneously, we are working for the international payment mechanism in future for allowing everyone in any part of the world to transact with our website.


Help & Support