Menu

BUILDING CUSTOMER FOCUS IN YOUR TEAM

SNTI COURSE

BUILDING CUSTOMER FOCUS IN YOUR TEAM

To succeed and thrive in today's intensely competitive environment, it is vital to offer quality service that meets or exceeds customers’ expectations. This also helps to significantly enhance the company’s image.Customer orientation is a long-term strategy that must involve the entire organization.  In this course, you will learn about:
•    Understanding quality customer service
•    Identifying customer expectations
•    Matching service to customer expectations
•    Motivating your team to be more customer focused
•    Dealing with difficult customers

Duration : 5 Hours

Validity : 3 Months

Course Fee : 1,800.00 INR