Course aims at creating experts in Quality Assurance & Quality Management System. It creates an awareness about Quality concepts, thus improving competency of individuals to act as change agents and drive organization wise Quality transformation.
Basics of Quality: Dr. Kano’s three level of quality, Kano Model, Quality Assurance vs Quality Control
Cost of Quality: Basics
Capturing Voice of Customer and its Deployment
Introduction to Quality Tools & Techniques (7 QC, 8D, Taguchi Loss Function, Automotive Core Tools- APQP, PPAP, MSA, SPC, FMEA)
Introduction to QMS
Implementation Strategy for QMS
Introduction to Quality Audits
How Quality Assurance is driven at Tata Steel: An Overview
Evaluation at the end of module.
Minimum 70% score in each tests for qualifying for certification
Post the training program, participants to complete one project/implement a practice using the concepts taught in their respective organization. Completed projects will be reviewed by a panel of experts.
Based on successful completion of the assignment/project work and meeting the qualification requirements in the examination, participants will receive Certificate of Excellence.
Participation Certificate will be given to all the participants.