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REQUEST / IN-HOUSE PROGRAMS

COLLABORATIVE LEADERSHIP

Collaborative leadership is the type of leadership, required to get effective and efficient results across internal or external organizational boundaries. A collaborative leader invests time to build relationships, handles conflicts in a constructive manner, and shares control.

Program Objectives:

  • Enable participants to appreciate the need for collaborative leadership
  • Explore team and inter-team dynamics
  • Gain insights on how to enhance the level of collaboration and performance within and across teams

Program Contents:

  • Collaborative Leadership: Key Elements
  • Trust – the Foundation of Collaborative Leadership
  • Discovering Your Psychological Type – through MBTI
  • Appreciating Differences
  • Decision Making in Teams
  • Team Process: Implication of Type for Team Effectiveness
  • Organizational Culture for Collaboration
  • The Dynamics of Conflict
  • Dealing with Conflict: Conflict Management Styles
  • Transforming Conflict into Collaboration

Program Duration:

  • 2 Day (9.30 am to 5.30 pm)

 

LEADERSHIP FOR FIRST TIME MANAGERS

Research shows that 60% OF NEW MANAGERS UNDERPERFORM during their first two years and those that survive develop BAD HABITS that stay with them throughout their career.85% RECEIVE NO TRAINING prior to switching into the role of manager. Our Leadership for first time management helps build them as leaders.

Program Objectives:

  • Identify and utilize your unique leadership style
  • Be a good mentor and coach
  • Build and maintain an effective team
  • Avoid micro-managing - the number one mistake of managers
  • Gain an understanding of the communication loop and how to avoid obstacles to effective communication
  • Conduct performance reviews and provide effective feedback
  • Manage and adapt to change

Program Contents:

  • Understanding the Role of a Leader and Manager
  • Creating a Motivating environment through Timely Feedback
  • Learn to use Situational Leadership and coach for performance improvement
  • Conducting Performance Appraisal
  • Managing Low Performers and Handling Mistakes
  • Managing and Driving Change
  • Handling Crucial Conversation

Program Duration:

  • 2 Day (9.30 am to 5.30 pm)

PRESENTING WITH IMPACT

Poor presentation skills mean that leaders fail to inspire their teams, 70% managers said that presentation skill is important for career growth.

Program Objectives:

  • Deliver Your Presentations with Confidence, Clarity, and Conviction
  • Apply the Elements Essential to Planning, Practicing, and Presenting to Create Effective Presentations
  • Utilize Best Practices to Maximize Your Presentation Strengths and Opportunities for Growth
  • Use Relaxation Techniques to Overcome Nervousness

Program Contents:

  • Balancing verbal and nonverbal messages so content is clear and memorable and you engage listeners
  • Developing and organizing presentation content using an audience profile and set presentation parameters 
  • Preparing to give the presentation by rehearsing, adhering to a time frame, and speaking from notes 
  • Reducing stress and speaker's anxiety 
  • Using visual aids and support materials 
  • Handling questions from the audience 
  • Managing the presentation environment so you can anticipate, avoid, and handle equipment problems

Program Duration:

  • 2 Day (9.30 am to 5.30 pm)

 

EFFECTIVE BUSINESS COMMUNICATION

At the heart of every successful transaction, business or personal, are successful relationships. Bringing it together with effective communication and presentation is a sure shot way to ensure effective business transactions.

Program Objectives:

  • Understanding the importance and the difference of Business Communication
  • To increase
    • Listening
    • Speaking
    • Writing

effectiveness in business communication

  • The communication process
  • Significance of communication in business

Program Contents:

  • 3 V of Communication
  • Common Problem Areas
  • Define communication and business communication
  • Understand the process of communication
  • Explain nature and significance of business communication

Program Duration:

  • 1 Day (9.30 am to 5.30 pm)

 

LEADING EFFECTIVE CHANGE

The program seeks to enhance the ability of participants to adapt and manage change effectively in varied situations.  It will help participants to appreciate the change dynamics and thereby enable them to prepare, plan and implement various types of changes in an increasingly competitive business landscape.

Program Objectives:

  • Develop the requisite skills for leading change initiatives successfully
  • Adapt to and work effectively in varied situations, individual, groups and cultures

Program Contents:

  • Making a Business Case for Change
  • Gaining Leadership Buy-in for Change
  • Aligning Stakeholders for Change
  • Communicating Change
  • Developing Influence
  • Drawing Collaboration for Implementing Change
  • Dealing with Resistance to Change
  • Supporting People During Transition
  • Being a Change Leader

Program Duration:

  • 2 Day (9.30 am to 5.30 pm)

 

BUILD EMPLOYEE ENGAGEMENT PROGRAMME

Having a team of engaged employees is the key to achieving sustainable high performance. The Build Engaged Employee Program (BEEP) aims to help People Managers develop better relationships with subordinates and foster an environment of trust, support and recognition – resulting in enhanced employee engagement.

Program Objectives:

  • Learn how to connect with employees on both professional and personal front to create an atmosphere of trust
  • Understand the behavioural styles of each of your team members, and explore approaches to engage them 
  • Foster an environment of appreciation and recognition
  • Learn how to enhance the abilities of team members through Coaching

Program Contents:

  • Appreciating the need for Employee Engagement and Setting Objectives
  • Behavioural Styles and Style Flexibility
  • Using the “Conversation Model” for Better Communication
  • Appreciating People and Giving Positive Feedback
  • Techniques for Handling Mistakes
  • The Coaching Process
  • Using the “Skill and Will Model” for Coaching

Program Duration:

  • 1 Day (9.30 am to 5.30 pm)

 

TRAIN THE TRAINER

Training is an art of transferring knowledge and mere Subject Matter expertise doesn’t make one an effective trainer.  The ART of training is in the facilitation and ensuring that the audience is able to master the learning from the training.

Program Objectives:

  • Understand and practice the competencies of trainer
  • Learn how adults learn through adult learning principle
  • Creating session plan using the blooms taxonomy
  • Engage participants through facilitation for better retention of concept
  • Presenting with impact
  • Coaching and feedback to empower participants for continuous improvement

Program Contents:

  • Fundamental of Training
  • Competencies of Trainers
  • How Adults Learn
  • Creating Presentation Visuals
  • Engaging participants through Facilitation
  • Presenting with Impact
  • Feedback for Enhanced learning
  • Coaching for Skill Development

Program Duration:

  • 2 Day (9.30 am to 5.30 pm)

 

CONSULTATIVE SELLING

Research shows that 86% of sales people ask the wrong question and miss opportunities, 95% Talk too much and listen too little.

Program Objectives:

  • Create and practice selling strategies that helps customers buy your product with ease
  • Learn and apply techniques to build rapport and connection with your customer
  • Uncover needs of customers by learning to ask questions and create value of your product.
  • Learn to sell using a structured sales process
  • Negotiation and handling objections.
  • Learn to close a sale and maintain relationship for future business.

Program Contents:

  • Building Your Confidence for Sales
  • Prospecting
  • Building Network
  • Uncover Needs of Customer
  • Giving the Sales Presentation
  • Handling Objections
  • Closing Sales

Program Duration:

  • 2 Day (9.30 am to 5.30 pm)

 

EFFECTIVE NEGOTIATIONS

We all have to negotiate.

Sometimes it's 'hard' negotiation, such as negotiating a new piece of work, a salary increase or the price we'll pay for a house, an advertising campaign or a used car. Sometimes it's 'soft' negotiations such as getting your children to do their homework (well, actually, that's probably hard), deciding who's going to do what in your team or handling staff conflict.

Program Objectives:

  • Understand and apply the Interest based negotiation
  • Identify and adapt to styles of negotiation
  • Learn the Basic concepts of Negotiation
  • Learn to identify tactics of negotiation
  • Planning the negotiation
  • Communication techniques while negotiating

Program Contents:

  • Key ingredients of the win-win negotiation: content, atmosphere, power balance and procedures
  • Tools and rules to move negotiations in the right direction to achieve your goals
  • Conflict styles / negotiation styles and their effects: win-win, win-lose and lose-lose negotiation
  • Escalating and de-escalating behavior
  • How to prepare for a good negotiation
  • Raising the bar: using different negotiation styles
  • Negotiation lab: practice and integrate skills

Program Duration:

  • 2 Day (9.30 am to 5.30 pm)

 

FINANCE FOR NON-FINANCE

Program provides awareness and understanding of the ways that finance affects business of the professionals. The two-day program will provide valuable insights on important financial areas like Accounting, Costing, Capital Budgeting, etc. that are extremely relevant for decision making in business.

 

Program Objectives:

  • Understand Financial Statements
  • Find key connections between Income Statement, Balance Sheet and Cash Flow
  • Learn the impact of various decisions on Company’s Performance
  • Get acquainted with Financial Jargon for effective communication
  • Gain insights on Cost-benefit analysis and Budgeting
  • Apply capital budgeting techniques for making Business Decisions

Program Contents:

  • Understanding & Interpreting Financial Statements
    • Basics of Accounting
    • Balance Sheet
    • Presentation of Financial Statement's
    • Ratio Analysis & Interpretation
  • Working Capital Management
    • Types of Working Capital
    • Working Capital Cycle
    • Working Capital Management & Decision Making
  • Cost Concepts & Budgets
    • Types of Cost & Commonly Used Budgets
    • Break-Even Point (BEP) Analysis
    • Marginal Costing - Decision Making
  • Capital Budgeting
    • Techniques of Capital Budgeting
    • Capital Budgeting - Decision Making

Program Duration:

  • 2 Day (9.30 am to 5.30 pm)