single-course
SHAPING A DELIGHTFUL CUSTOMER EXPERIENCE

SHAPING A DELIGHTFUL CUSTOMER EXPERIENCE

Duration : 8 Hours
Validity : 60 Days

INR 1700

MRP INR 3500 51.43% off

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Award

This course includes certification from TATA STEEL

About course

As a Sales / Customer Service associate you consistently want to deliver customer delight. In this course, the focus will be on understanding every aspect of the customer's experience, and exploring how to make a positive difference. You will learn about:
How to amaze your customers
Motivating your customers
Being responsible to your customers
Winning your customers's confidence
Delivering a lasting impact and building customer loyalty

Course Objective

By the end of this Course, You will be able to understand:

1. How to amaze your customers
2. Motivating your customers
3. Being responsible to your customers
4. Winning your customers’ confidence
5. Delivering a lasting impact and building customer loyalty

Course Curriculum

By the end of this Course, You will be able to understand:

1. How to amaze your customers
2. Motivating your customers
3. Being responsible to your customers
4. Winning your customers’ confidence
5. Delivering a lasting impact and building customer loyalty

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