single-course
Total Quality Management

Total Quality Management

Duration : 4 Hrs.
Validity : 60 Days

INR 490

MRP INR 1200 59.17% off

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This course includes certification from TATA STEEL

About course

This Total Quality Management course offers a comprehensive understanding of TQM principles, techniques, and tools for organizational excellence. Covering TQM overview, QC tools, Total Productive Maintenance (TPM), 5S methodology, and Small Group Activities (SGA), participants will delve into methodologies and frameworks crucial for quality enhancement, process improvement, and employee involvement.

Course Objective

By the end of this Course, You will be able to understand:

This course aims to achieve the following objectives:

  • Provide an overview of TQM, emphasizing its importance, definitions, and benefits with practical examples like the Tata Steel Integrated Improvement Framework and Dr. Kano's Boat Model.
  • Explore QC tools like Brainstorming, Flow Diagrams, Cause & Effect diagrams, Graphs & Charts, Histograms, Scatter Diagrams, and Control Charts for problem-solving.
  • Understand Total Productive Maintenance (TPM), covering its pillars, implementation, role in safety, and effectiveness assessment.
  • Comprehend 5S and Visual Workplace Management principles for workplace organization, standardization, and self-discipline.
  • Explore Small Group Activities (SGA), focusing on their role, types, formation, roles/responsibilities, and rewards, within an integrated TQM framework.

Course Curriculum

By the end of this Course, You will be able to understand:

This course aims to achieve the following objectives:

  • Provide an overview of TQM, emphasizing its importance, definitions, and benefits with practical examples like the Tata Steel Integrated Improvement Framework and Dr. Kano's Boat Model.
  • Explore QC tools like Brainstorming, Flow Diagrams, Cause & Effect diagrams, Graphs & Charts, Histograms, Scatter Diagrams, and Control Charts for problem-solving.
  • Understand Total Productive Maintenance (TPM), covering its pillars, implementation, role in safety, and effectiveness assessment.
  • Comprehend 5S and Visual Workplace Management principles for workplace organization, standardization, and self-discipline.
  • Explore Small Group Activities (SGA), focusing on their role, types, formation, roles/responsibilities, and rewards, within an integrated TQM framework.