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SHAPING A DELIGHTFUL CUSTOMER EXPERIENCE

SNTI COURSE

SHAPING A DELIGHTFUL CUSTOMER EXPERIENCE

As a Sales / Customer Service associate you consistently want to deliver customer delight. In this course, the focus will be on understanding every aspect of the customer's experience, and exploring how to make a positive difference. You will learn about:
•    How to amaze your customers
•    Motivating your customers
•    Being responsible to your customers
•    Winning your customers’ confidence
•    Delivering a lasting impact and building customer loyalty

Duration8 Hours

Validity: 6 Months

Course Fee : 1,950.00 INR